We know you have many choices when it comes to purchasing lab supplies, equipment, and chemicals. We also know there is significant value in excellent customer service and trustworthy partnerships. We believe this is what makes Capitol Scientific stand apart from the rest. We may sell tens of thousands of products but it's the importance we place on the one-to-one partnership with our customer that sets us apart from our competitors.
Customer Loyalty Discount Program
Customers who regularly order lab supplies and reagent chemicals are eligible for our Customer Loyalty Discount Program. This program rewards them with a universal discount level that is applied to every item we offer. Discounts off MSRP are based on projected annual spend and/or historical purchasing volume. Discounts are honored and applied on website orders as well as phoned, faxed, emailed or snail mailed purchase orders. Our Customer Loyalty Discount Program awards the highest possible discount off MSRP. It's our way of thanking you for your loyalty and business. Other highlights include:
- No discount codes required. As long as you are logged in, our website will automatically apply your discount level to every item ordered or quoted
- Annual review of your account and price-level discount to ensure you are receiving the deepest product discounts possible
- An assigned account manager to consult with on product selection, or technical or purchasing questions
* Price-level loyalty discount(s) may not be combined with other promotional offers or discounts. However, the greater discount will be applied to your order at checkout.
Vendor Managed Inventory Program
Do you need to count on your products being in stock and ready to ship? Do you need just-in-time managed inventory? Customers that rely on specific products being in stock and ready to ship when they order them, rely on Capitol Scientific. For those stocking needs that are critical to your operations, Capitol Scientific offers the Vendor Managed Inventory Program. With this program, we work with you to identify the frequently purchased products you want us to maintain, as well as the levels you require. Once agreed, we handle the rest.
We track inventory to ensure we always have the stock you need; order when levels get low; and automatically ship on-schedule or on-demand. And, your account will be reviewed annually to ensure that your MSRP discounts are consistent with your projected spend. Benefits of Capitol Scientific's Vendor Managed Inventory Program include:
- Reduced on-premise product inventory via just-in-time managed inventory
- Blanket discounted pricing across all locations and departments
- Guaranteed availability and 24-hour turnaround for products and orders
- Automatic or on-demand shipping for critical products
- Dedicated account manager to assist with product selection and help identify cost-savings opportunities
How Do I Sign-Up for Capitol Scientific's Loyalty Programs?
To participate in our Customer Loyalty Discount Program and/or Vendor Managed Inventory Program, please CLICK HERE to complete the request form. Be sure to select the appropriate loyalty program you're interested in. If you prefer, you can also call to speak directly to an account manager at 800.580.1167, option #2.
DOW ELECTRONIC MATERIALS CUSTOMERS, PLEASE NOTE: Dow Electronic Materials products are on a separate and unique discount program and do not necessarily qualify for the Customer Discount or Vendor Managed Inventory Programs. An assessment will be made for program qualification for each individual customer who purchases Dow Electronic Materials products. For direct assistance with Dow Electronic Material products, please contact 800.580.1167, option #8 or by email at firstname.lastname@example.org.